What Buyers Ask Us Most

Browse the most common questions before reaching out.

Pricing

For pricing details, please contact us directly via email at info@soocacoffee.com or through the WhatsApp contact provided.

Product & Quality

Our beans meet the following specifications:


Moisture: 13% max

Specialty defect rate: max. 5 full defects (SCAA)

Grade 1 defect rate: max. 11 full defects (SCAA)

Grade 2 defect rate: max. 23 full defects (SCAA)

Shipping & Logistics

20ft container: 18 MT

40ft container: 25 MT

Four international ports are covered: Belawan, Tanjung Priok, Tanjung Perak, and Makassar.

On average 1–4 weeks, depending on the quantity and our current conditions.

Orders & Payment

Green beans: 1 MT (1,000 kg)

Roasted beans: 100 kg

We accept TT (Telegraphic Transfer) and L/C (Letter of Credit).


TT: 50% payment in advance, remaining 50% before shipment.

L/C: Full payment at the beginning; Bill of Lading will be sent after shipment is accomplished.

Still have questions?

Our export team typically replies within 1 business day.

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